FAQ’S

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What is a hotel door lock system?
A hotel door lock system is a collective term that refers to a set of components installed to establish security in hotel rooms. It consists of multiple components including a locking mechanism, traditional key or card with electronic components, card encoders, and management software.
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What is an RFID Lock?
Also known as an electronic lock or smart card lock, and RFID lock is a digital lock that uses radio frequency to activate its mechanism. A major advantage of an RFID lock is that it can be operated without any contact, making it incredibly easy and convenient to use.
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What are hotel key cards?
Most modern hotels today use RFID locks on their room doors. Key cards are the device that activate the inbuilt mechanism in RFID locks. Depending on their manufacturer, they may contain a Wiegand wire, magnetic strip, or RFID microchip that triggers their counterpart door locks.

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What is the most important thing to consider when choosing a hotel door lock system?
Since there are multiple varieties of hotel door locks with unique features, there are plenty of things to consider when choosing what is most suitable for establishing security in your hotel. But the most important factor is the built quality and grade of the locks. We recommend using at least grade 2 locks for hotel room doors.
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What is the price of hotel door lock systems?
Price is an important factor when choosing a hotel door lock not only for managing your budget but also because it reflects the quality of a lock to a certain level. At Prolockrepair.com, we offer a wide range of heavy-duty, high-quality locks with different price ranges. Contact us and our experts will suggest the best door lock systems that meet your needs and budget.
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How often do I need to replace a hotel door lock?
The service life of your door lock will depend on several factors including its material, built quality, and weather conditions. Inspect your hotel door locks every once in a while and if you see any signs of damage or malfunctioning, you should get them repaired or replaced immediately.

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How do I maintain hotel door locks?
Hotel door locks are not devices that can be replaced without investing a substantial amount of money. So it is very important that you make use of them for as long as possible. The maintenance process of hotel door locks vary depending on their type and model. Rather than taking it in your own hands, it is more advisable to hand over the work of professionals with the knowledge and skills.
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Can I use hotel door locks for public doors in our establishment?
Yes, you can use hotel door locks to prevent entry to public places such as restaurants, gyms, and swimming pools, without permission.
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Will existing RFID door locks be compatible with new room cards and card encoders?
It is possible to calibrate existing RFID door lock systems with new room cards and card encoders, but it requires changing the internal PCB boards which can be quite an expensive and time consuming task. It will be more cost effective to install an entire hotel door lock system than to perform this process.
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Are RFID hotel door lock systems encrypted?
Yes, for ensuring security, RFID hotel door locks made by leading manufacturers will come with encrypted systems.